Shipping policy
Shipping Policy
We process all orders within 1–3 business days of purchase. Once your order ships, you'll receive a confirmation email with tracking information.
Estimated Delivery Times
- United States: 10–20 business days
- International: 12–25 business days
Delivery times are estimates and begin after your order has been processed and shipped they do not include the 1–3 day processing window. Actual delivery times may vary depending on your location, customs processing (for international orders), and carrier conditions outside our control.
Tracking
You'll receive a tracking number by email as soon as your order ships. Please allow up to 48 hours for tracking information to update after you receive it.
Delays
While we work with reliable fulfillment partners, occasional delays can happen due to high demand, customs, weather, or carrier issues. If your order is taking longer than the estimated window, contact us and we'll look into it right away.
Questions or Issues
If you experience delays or issues with your delivery, contact us at extrapointssupport@gmail.com or +1 313-214-7929.
ExtraPoints
18660 Ilene Street, Detroit, Michigan 48221, United States
